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Portland Tools (1998) Ltd - Privacy Policy

On the 28^th May 2018, the new the General Data Protection Regulations (GDPR) will legally take effect.

Portland Tools (1998) Ltd (“we” / “us”) are committed to protecting and respecting any personal information you share with us and are legally obliged to inform you of what information we hold for you and how we will /will not use it.

This statement describes what type of information we collect from you, how that information is used by us and how you can manage the information we hold.

 

How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but are not limited to, your consent, performance of a contract, billing and to contact you.

 

How we collect information from you

We receive information about you when you contact us by phone, email or via our website.

As a customer / supplier this information may include:

• Company name / Individual name
• Company address / Individual address
• Delivery addresses
• Company contacts (if applicable)
• Telephone/Fax Numbers provided by you or your company
• Email addresses provided by you or your company
• VAT No (If applicable)
• Bank Details (If applicable)

 

Cookies

Cookies are small text files which are placed on your computer by websites you visit. They are widely used to make websites work or run more efficiently.

Our cookies aren’t used to identify you personally, they’re just used to make our website work better for you by collecting information automatically about your visit to our Site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our web site and improve the service provided.

You can manage / delete cookies: just web search instructions for the web browser you use.

 

How we use this information

We use the information you have provided to facilitate trading with you and your Company and for general communication with your business. We will only use the information for the purpose for which it has been collected.

We use the information you have provided in the following ways:

• To process orders that you have submitted to us
• To provide you with products and services (where appropriate)
• To administer accounts, process payments and keep track of billing and payments
• To provide customer care, including responding to your requests if you contact us with a query
• To comply with our contractual obligations, we may have with you

 

How we share this information

We will not sell your information to third parties, we may however when required disclose your information to companies or organisations to whom we pass responsibly to provide you with goods or services on our behalf (e.g. delivery by a third party).

We may also disclose your information to a third party in order to meet our legal and regulatory obligations.

We only disclose such information that is necessary to deliver the service they are undertaking on our behalf.

We take steps to ensure that any third-party partners comply with data protection legislation and protect your data as we do.

 

Where we store your personal data

Information about you or your company is backed up and stored off site for data security and loss prevention.

We will always do our best to keep your information secure by taking the appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss destruction or damage. We will ensure that reasonable steps are taken to protect your data in accordance with this privacy notice.

 

Consent

Where you have provided your consent, we may wish to contact you from time to time regarding products, promotions or services which we think may be of interest to you. You may withdraw your consent at any time by using the contact information provided in the ‘How you can manage the information we hold about you?’ section at the bottom of this page.

 

How long do we keep your information for?

We do not retain information for longer than is necessary. We will retain your information for the duration of our business relationship and thereafter for as long as is necessary for us to comply with our legal obligations to do so.

 

How you can manage the information we hold about you?

Under data protection law (in certain circumstances) you have a number of rights relating to your personal information. In relation to most rights we will ask you for information to confirm your identity.

You have the right to:

• Ask for a copy of information we hold relating to you
• Update and correct your information
• Withdraw your consent (where we rely on it)
• Object to our use of your information, provided we do not have any lawful reason to continue to process and use that information
• Erase or restrict the use of your information, provided we do not have any lawful reason to continue to process and use that information
• Return your information in a structured, commonly used and machine-readable format, where we rely on your consent to use and process your data or need to process it in connection with your contract.

If you withdraw your consent for the use of your data for the purposes set out by our privacy notice, we may not be able to provide you with access to all of our services.

The contents of this statement may change from time to time, so you may wish to check this page occasionally to make sure you’re happy to continue sharing your information with us.

Where possible we will also contact you directly to update you on any changes.

You can contact us to exercise the above rights and/or manage your information by using the details below:

Online:  Subject Access Request Form

Post:      Portland Tools (1998) Ltd

              Unit 1 Pelham Centre, Canwick Road, Lincoln, LN5 8HG

Email:    This email address is being protected from spambots. You need JavaScript enabled to view it.

               

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Here are some links to big brand tools websites. If you see something you like, why not contact us and see if we can order it for you.

 

Automotive and Hand Tools

                                     

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PORTLAND TOOLS (1998) LTD TERMS AND CONDITIONS

TERMS AND CONDITIONS FOR THE SALE OF GOODS

1. Definitions

Buyer
The person who buys or agrees to buy the goods from the Seller.

Conditions
The terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller.

Goods
The articles which the Buyer agrees to buy from the Seller.

Price
The price for the Goods, excluding VAT and any carriage, packaging and insurance costs.

Seller
Means Portland Tools (1998) Ltd.

2. Conditions

2.1 These Conditions shall form the basis of the contract between the Seller and the Buyer in relation to the sale of Goods, to the exclusion of all other terms and conditions including the Buyer’s standard conditions of purchase or any other conditions which the Buyer may purport to apply under any purchase order or confirmation of order or any other document.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods from the Seller pursuant to these Conditions.

2.3 Acceptance of delivery of the Goods shall be deemed to be conclusive evidence of the Buyer’s acceptance of these Conditions.

2.4 These Conditions may not be varied except by the written agreement of a director of the Seller.

2.5 These Conditions represent the whole of the agreement between the Seller and the Buyer. They supersede any other conditions previously issued.

3. Quotations

Any quotation provided by the Seller is not an offer. Quotations are valid for 21 days only and subject to withdrawal or revision at any time before acceptance of the Buyer’s order by the Seller.

4. Price

The price of the Goods and Services is the Seller’s quoted price. Where no price has been quoted (or a quoted price is no longer valid), the price listed in the Seller’s published price list current at the date of delivery will apply.

The Price is exclusive of VAT which shall be due at the rate in force on the date of the Seller’s invoice.

5. Payment and Interest

5.1 Payment of the Price and VAT shall be due within 30 days of the end of the month following the date of the Seller’s invoice.

5.2 The Seller reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998 and to recover all and any costs incurred by it (including costs, fees and disbursements of any outside agency and/or legal fees) in collecting any monies due. This will not affect any other right or remedy available to the Seller.

5.3 The Buyer shall pay all accounts in full and not exercise any rights of set-off or counter-claim against invoices submitted by the Seller.

6. Goods

The quantity and description of the Goods shall be as set out in the Seller’s confirmation of order.

7. Warranties

The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller in the confirmation of order. [Except where the Buyer is dealing as a consumer (as defined in section 12 of the Unfair Contract Terms Act 1977), all other warranties, conditions or terms relating to fitness for purpose, quality or condition of the Goods are excluded].

8. Delivery of the Goods

8.1 Delivery of the Goods shall be made to the Buyer’s address. The Buyer shall make all arrangements necessary to take delivery of the Goods on the day notified by the Seller for delivery.

8.2 The Seller undertakes to use its reasonable endeavours to despatch the Goods on an agreed delivery date, but does not guarantee to do so. Time of delivery shall not be of the essence of the contract.

8.3 The Seller shall not be liable to the Buyer for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the Goods. If short delivery does take place, the Buyer undertakes not to reject the Goods but to accept the Goods delivered as part performance of the contract.

8.4 If the Buyer fails to take delivery of the Goods on the agreed delivery date or, if no specific delivery date has been agreed, when the Goods are ready for despatch, the Seller shall be entitled to store and insure the Goods and to charge the Buyer the reasonable costs of so doing.

9. Acceptance of the Goods

9.1 The Buyer shall be deemed to have accepted the Goods 48 hours after delivery to the Buyer.

9.2 The Buyer shall carry out a thorough inspection of the Goods within 48 hours of delivery and shall give written notification to the Seller within 72 hours of delivery of the Goods of any defects which a reasonable examination would have revealed.

9.3 Where the Buyer has accepted, or has been deemed to have accepted, the Goods the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

10. Title and risk

10.1 Risk shall pass on delivery of the Goods to the Buyer’s address.

10.2 Notwithstanding the earlier passing of risk, title in the Goods shall remain with the Seller and shall not pass to the Buyer until the amount due under the invoice for them (including interest and costs) has been paid in full.

10.3 Until title passes the Buyer shall hold the Goods as bailee for the Seller and shall store or mark them so that they can at all times be identified as the property of the Seller.

10.4 The Seller may at any time before title passes and without any liability to the Buyer:

10.4.1 repossess and dismantle and use or sell all or any of the Goods and by doing so terminate the Buyer’s right to use, sell or otherwise deal in them; and

10.4.2 for that purpose (or determining what if any Goods are held by the Buyer and inspecting them) enter any premises of or occupied by the Buyer.

10.5 The Seller may maintain an action for the price of any Goods notwithstanding that title in them has not passed to the Buyer.

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